Inside Sales Specialist

Company Description

About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include,,,,, and M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Job Description

About the Role

M360 is looking for an Inside sales specialist who can cultivate opportunities for the development of the business and plans strategies to target potential clients and customers. Inside sales Team is the cornerstone of any successful organization because they ultimately generate new revenue by getting client business referrals, network, and web leads and provide prospective customers/clients with all services offered, and additional presentations as needed.



  • Responsible for coordinating activities related to sales and new client acquisition
  • Identifying, qualifying, and securing business opportunities
  • Creating a sales pipeline while working on pre-identified accounts
  • Setting up meetings with US-based clients via calls and Emails
  • Building business relationships with potential clients
  • Collaborating with sales team in the US
  • Doing extensive Market Research on all potential clients
  • Developing customized targeted sales strategies
  • Coordinating new business generation activities
  • Answering potential client questions and follow-up call questions



  • Comfortable making calls and talking to new people all-day
  • Excellent verbal and written communication skills; the ability to call, connect and interact with clients
  • Persuasive and goal-oriented
  • Possesses an energetic, outgoing, and friendly demeanours
  • Eager to expand the company with new sales, clients, and territories
  • Self-motivated and self-directed
  • Able to multitask, prioritize, and manage time efficiently
  • In-depth understanding of m360’s services, products & positioning
  • Excellent analytical and time-management skills
  • Ability to work independently or as an active member of a team
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
  • Willing to work in US EST shift

Good to Have Skills:

  • Experience with lead generation and prospect management
  • Cold calling experience; Previous experience as an inside sales representative, or related sales experience
  • Able to communicate with C-Level Executives professionally


MBA in Sales and Marketing

Additional Information

Personal Qualities:

  • Organized, self-motivated and self-directed
  • Ingenuity, with a willingness and enthusiasm for learning new techniques\
  • Excellent interpersonal communication skills

Competitive salary
Fixed CTC + variable (annual pay)
Medical insurance (with the option to add family members)
COVID insurance
Accidental insurance