Trainee, Survey Programming / Data Services

Company Description

About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. 

Job Description

Job Description:

The trainee in either role – Survey Programmer or Data Analyst – provides a growth opportunity for a college graduate via an entry level position. The goal of the training is to grow a successful candidate to become a skilled Programmer or Analyst. Below are the descriptions of individual roles.  

Survey Programmer

The Survey Programmer is responsible for programming market research studies of varying complexity against client materials. Their goal is to meet and exceed clients’ expectations in terms of integrity of collected data, adherence to agreed timeline and budget. Programming is done on Forsta platforms. The role is also focused on the development and implementation of “out of the box” solutions. Programmer will become a contributor to overall department efficiency by adhering to current best practices as well as having an opportunity to provide consultation on new best practices and processes.

Data Analyst

The Data Analyst is responsible for performing data checks of the collected data. Data checks are done against the client materials. Goal to ensure data integrity, accuracy as per given logics and labels (variable and data labels). The role also includes creation of custom data files and data tables against the analysis plan using tools like SPSS/Quantum/Excel. The Analyst might also prepare charts as per client specs.

Combined Responsibilities

  • Maintain full responsibility for online survey development, data analysis and related tasks.
  • Thorough review of client materials and preparation of queries in a timely manner.
  • End-to-end high-quality programming / preparation for fielding and high-quality data outputs delivered to the clients.
  • Formulate recommendations to ensure efficiency.
  • Close team / client collaboration per business needs.
  • Utilize their gained experiences to support process improvement, with a goal to increase capabilities, skillsets, and competitive advantage in the marketplace.
  • Expectations to spend time reporting and receiving information to and from their manager.

Essential Requirements

  • Bachelor’s degree in computer science engineering
  • Exceptional ability to multitask and balance multiple projects and priorities
  • Strong problem-solving skills, including an ability to ‘think outside the box’

Personal Qualities

  • Organized, self-motivated and self-directed
  • Ingenuity, with a willingness and enthusiasm for learning new techniques
  • Excellent interpersonal communication skills

Qualifications

Bachelor’s degree in computer science engineering

Additional Information