Compliance Co-Ordinator

Company Description

About m360 Research (m360 Research is a wholly owned subsidiary of M3): m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include,,,,, and M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Job Description

Job Description: The Compliance Coordinator is a specialized research professional working with and under the guidance of the Compliance and Quality Manager. The Compliance Coordinator oversees the accurate data entry and query resolution of multiple databases/systems.

Responsibilities of the Role

  • Ensure that all M3 declaration of payment for Physician in France is submitted to CNOM accurately and timely on a weekly basis.
  • Respond to all TPA request tickets on Jira system to receive a target list.
  • Ensure client lists are deleted from M3 system when deletion requests arrive.
  • Audit old project folders to ensure deletion of target list has been executed in accordance with client’s contracts.
  • Assist Compliance and Quality Manager in internal audit for AE purposes.
  • Assist Compliance and Quality Manager in performing quarterly ISO audits.
  • Assist Compliance and Quality Manager as needed with resolution report of findings during any audit.
  • Coordinate AE reporting for Quant studies for all companies.
  • Maintains proficiency in multiple data management processing systems.
  • Other duties as assigned.


  • Strong attention to detail
  • University degree
  • Strong written and verbal communication skills
  • Excellent Organization and problem-solving skills
  • Strong Computer Skills
  • Proficiency in medical terminology (desired)
  • Experience in working in Compliance (desired)
  • Willing to work in US Shift


Bachelor's Degree

Additional Information