OE Coding (Open Ended Coding)

Company Description

About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. 

Job Description

  • Coding (Open end coding & Branding) and Quality checks on Excel.
  • Prepare code frame as per responses and send for approval to client.
  • Performing quality checks at various levels of projects to maintain standard of quality with
  • accuracy.
  • Monitoring the progress of the project in field/checking for documents/coordinating with client service contact and project manager for project status/requirements.
  • Acknowledging projects from the clients.
  • Ensure the project is delivered with error free output and meeting the TAT (turnaround time).
  • Prepare the feedback report for the project and analyse on the basis of accuracy, and efficiency.
  • Creation of Code frames by reviewing previous wave code frames, if available, or else creating them from Scratch and getting those approved for Research team.
  • Timely coding the interim data and keeping the Open-end coding of Survey data up to date.
  • Understanding the Healthcare terminologies.


1.      Person should be able to read English and understand medical terms

2.      Hands on with computer applications like MS office ( word / excel)

3.      Good communication

4.      A science graduate ( B pharma, BSc Biology / biotech , BTech Bio etc

Additional Information

All your information will be kept confidential according to EEO guidelines.