Research Associate

Company Description

About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Job Description

BROAD RESPONSIBILITIES:

  • Calling US customer and explaining them about the product.
  • Convincing them to take up a Survey.
  • Cold calling and Lead generation.
  • Build and maintain a good rapport with respondent.

PRE-REQUISITES FOR THE ROLE:

  • Very good convincing skill over the phone
  • Ability to get past the gatekeeper
  • • Good cold calling and lead generation experience
  • • Proactive thinker
  • • Person who looks a the solution and not the problem.
  • • Comfortable to work in night shift

Qualifications

Any Graduate/Under Graduate

Additional Information

Desirable:

  • International Voice Process (Outbound or Inbound) 
  • Market research experience (Good to have)

Personal Qualities:

  • Organized, self-motivated and self-directed
  • Ingenuity, with a willingness and enthusiasm for learning new techniques\
  • Excellent interpersonal communication skills

Benefits
Competitive salary
Fixed CTC + variable (annual pay)
Medical insurance (with the option to add family members)
COVID insurance
Accidental insurance