Survey Programming - Qual

Company Description

About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include,,,,, and M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Job Description

POSITION : Survey Programmer
LOCATION : Bangalore

Job Description:
The Survey Programmer is responsible for programming market research screeners of low to medium complexity against client materials. Their goal is to meet and exceed clients’ expectations in terms of integrity of collected data, adherence to agreed timeline and budget. Programming is done on the M3’s proprietary qualitative programming platform. Survey Programmer is a contributor to overall department efficiency by adhering to current best practices. They are required to work independently after the initial training.

Responsibilities of the Role

  • Maintain full responsibility for online survey development and related tasks:
  • Thorough review of client materials and preparation of queries in a timely manner.
  • End-to-end high-quality programming on M3’s proprietary qualitative programming platform.
  • Strong understanding of screener flow supported by previous programming experience on any platform.
  • Formulation of recommendations to ensure efficient programming and optimal data layout.
  • Identification and contribution to implementation of workarounds to address programming challenges.
  • Utilize their past experiences to support process improvement, with a goal to increase capabilities, efficiencies, skillsets, and competitive advantage in the marketplace.
  • Expected to spend time reporting and receiving information to and from their manager and committed to learning the latest technologies in the data collection field.

Location: India, currently remote. Preference given to candidates in Bangalore.


Requirements Essential:

  • Minimum two years hands-on programming experience on any survey programming platform
  • Bachelor’s degree in Science (IT), B. Tech (IT), M. SC (IT), Master’s in Computer Applications (MCA) or equivalent
  • Exceptional ability to multitask and balance multiple projects and priorities
  • Strong problem-solving skills, including an ability to ‘think outside the box’

Additional Information


  • Knowledge of Decipher/ or ConfirmIT
  • Market research experience (preferably with healthcare surveys)

Personal Qualities:

  • Organized, self-motivated and self-directed
  • Ingenuity, with a willingness and enthusiasm for learning new techniques\
  • Excellent interpersonal communication skills

Competitive salary
Fixed CTC + variable (annual pay)
Medical insurance (with the option to add family members)
COVID insurance
Accidental insurance
Telephonic reimbursement and LTA (level 1-4)