Survey Quality Assurance

Company Description

About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include,,,,, and M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Due to our continued growth, we are hiring for a Decipher Survey Programmer at M360  Research, an M3 company.


Job Description

Responsibilities of the Role:

  • Testing project functionality and data integrity, maintaining high level of quality
  • Work closely with survey programming team to ensure error free surveys
  • Verifying that the project functions according to client specifications and standards
  • Analyze survey documents, seek clarifications on specifications and raise inconsistencies, if any
  • Comprehend logic, identify logic errors, and make logic recommendations
  • Test using both manual and automated tools and reports
  • Follow formalized Quality Assurance processes
  • Assessing timeline for QA tasks

Requirements Essential:

  • Should have at least an year of experience in Survey Testing role.
  • Attention to detail, thorough in approach
  • Strong Comprehension skills and analytical abilities
  • Ability to work independently and take individual initiative
  • Process oriented, and ability to strictly follow standard and practices
  • Proactive problem-solving skills and result oriented
  • Exceptional time management and multi-tasking skills
  • Working knowledge of Microsoft Office Suite
  • Should be willing to work in night shifts.


  • Graduate (Computer Science, BE, BTech, BCA, BSc)

Additional Information


Competitive salary

Fixed CTC + variable (annual pay)

Medical insurance (with the option to add family members)

COVID insurance

Accidental insurance

Telephonic reimbursement and LTA (level 1-4)